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FAQ's - Traffic Office Essentials


Launching on 03.02.20 is our brand new eLearning course - transport office essentials. If you're here, it's likely because you've read some information about the course already, but if you haven't you can find out all about it by clicking here.


In this blog, we answer your most frequently asked questions about the course covering who it's for, what it's all about and how you can get access. Let's jump right in with the questions and answers.


Who is this course for?


Anyone who works within a traffic office, transport planners, transport administrators, traffic office assistants, transport manager assistants and general administrators who work within or alongside a traffic office.


Do I need to attend a classroom to complete this course?


No, you don’t have to attend a classroom the course is online which you will have full access to the course material, quizzes and industry information download guides.


Will I get help and support if I need it while I am studying online?


Yes NTP offer full support via email, telephone and social media platforms for all of their courses.


Once I have paid for the course when can I start studying?


Straight away you will be given instant access to the course for 365 Days.


What things will be covered in the traffic office essentials course?


There is a lot of content within this course, however, to give you a sneak peek of areas that are covered before the course is launched on the 3rd February, we have listed a few of the subject areas that will be covered in the course. Workplace Health & Safety, Drivers Hours, Working Time and Recordkeeping, calculating the costs of operating vehicles, Transporting Goods, Preventative Maintenance & Safety Inspections, International, Vehicle and Business electronics.


Once I have purchased the course, if there are industry updates will you add them into the course?


Yes, our team will update any information that is required in the course and you will see a notification within the course of any updated information that has been added.


Why should I take this course?


Within your role in a traffic office, you will play a part in the day to day management of the flow of goods from the point of origin to their final destination. Much of the reasoning behind the decisions made within a traffic office will rely on the geographical knowledge of the UK, sometimes maybe further afield, of the office staff. Alongside this, having knowledge of the rules and regulations governing HGV's and their operation would also influence how decisions are made and this course will give you all the information that you need to successfully carry out your duties in a traffic office.


How will this course benefit me if I am already working in a traffic office?


Any form of training is good to keep your CPD log up to date, the transport industry is a very complex industry with regards to rules and regulations so having a full understanding of the main areas of transport can only be a benefit to anyone.


Will I get a certificate to say that I have completed the course?


Yes once you have completed the full course you will be able to download your certificate of completion.


Do I need to have a PC to access the course?


The course can be access via a PC, Laptop, tablet or Smartphone


If I wanted to access the course while I am on holiday can I?


Yes you can access the course from anywhere in the world as long as you have an internet connection.


What is the cost of this course?


The introductory price is £349.


Would the course be of any benefit if I don’t work in a traffic office?


If you want to move into the industry and are looking to work in a traffic office this course would give you an insight into the way a traffic office works and the rules, regulations and systems that need to be in place and adhere too.


I would like 3 of my office staff to take this course do they have to purchase the course individually or can I make a bulk purchase?


Yes, you can make a bulk purchase all you need to do is call or email our team and they will arrange this for you.


Will this course qualify me as a transport manager?


No, you will not be a qualified transport manager by undertaking this course, if you are looking to become a qualified transport manager then please visit our website for more details.


Do I have to sit an exam after completing the course?


No there are no exams at the end of the course


Do you have further questions? give our friendly team a call on 01406 424500



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